Alma Remudaro

Receives the results from the different departments and encodes all the final results of the patients. Transmits medical results to the respective agencies including the pending and unfit results of PEME Answers phone calls and responds to some queries of the caller. Processing and releasing of Medical Certificates. Endorsing the Medical Certificate to the messenger for delivery. Reporting performance indicators like turn around time(TAT) and PEME Report to the management. Making inventory of supplies in the department. Performs other tasks and duties as may be assigned by the management like duty in Reception and Cashier. Communicating with the customer face-to-face, explaining and responding to their concern and giving solutions to their problem and dealing with the walk in client by endorsing our Medical services including the medical package rates. Gather the purchase order of every department and email to the purchasing department. Making inventory reports of supplies and equipment of the department.

Summary: Facilitates processing of relevant documents of shipments and other related matters pertaining to documentation by performing the following duties. IMPORT ● Arranges/ prints inward & outward foreign manifest and submits to Boarding Officer for distribution/ submission to port and government authorities. ● Sends IFM through e-mail at least 24 hours before vessel's arrival. ● Ensures that all imports are complete for Billing Staff to bill importers within 24 hours of vessel departure/ arrival. ● Processes import documents for endorsement to authorized signatories and handles cancellation of bank guarantees ● Prepares monthly report of: 1. Processed/ unprocessed import documents 2.Container liftings report 3.Demurrage report a month and submits to Documentation Manager for monitoring. ● Entertains customer’s inquiry/ complaint and reports to Documentation Manager for investigation to determine its validity. ● Prepares/ issues certification upon consignees request on the following: 1. Correct details on Bill of Lading (i.e. shipper, consignee, notify party, marks and numbers, description of goods, number of packages, kilograms, measurements, etc.) 2. Certificate of Receipt of Original Bills of Lading. ● Prepares/ issues the following documents: Delivery Order, Shipping Order/Mate's Receipt, Bills of Lading,Shipside certificate. ● Prepares and arranges amendments to the Bureau of Customs. ● Replies to inquiries 24 hours upon receipt. ● Arrange chronological filing of OBL and Bank Guarantees including email messages per vessel. EXPORT ● Sends/ Downloads and/or upload data from/to agents/ principals abroad in a timely manner. ● Prepares, checks the details on the bills of lading and manifest prior to endorsement by the authorized signatory. Dispatch documents via EDI transmission to the next port/ destination port, if applicable. ● ● ● ● ● ● ● ● ● ● Ensures that bookings are complete prior to vessel's departure and that final booking corresponds to the pro-forma booking. Be fully versed with principals' service scope, patterns, acceptance policies, existing tariff rates, etc. Ensures that Bills of Lading area accounted for/ kept under lock; spoiled bills of lading should be destroyed/ shredded; ensure that bills of lading and manifest are in accordance with the principal's or agent's guidelines. Ensures that all bills of lading area are accurately encoded, freighted correctly, and released to the Cashier/ Shipper in a timely manner. Reads and replies to telex/fax inquiries within 24 hours of receipt. Prepares certifications or correspondences as may be requested by the shipper. Ensures that amendment instructions are properly covered by a written request with an indemnification clause protecting the WPSI and the concerned principal. Amendment instructions must be properly cleared and signed by the General manager/ Container, Liner Agency Division. Monitors complaints of clients and immediately reports these to the Documentation Supervisor and/or Documentation Manager. Ensures proper chronological filing and recording of Manifest, Bills of lading, telex instructions and correspondences for all export shipments. Ensures proper implementation/ improvement of WPSI's ISO9002 Quality System.