Programmer Generalist job in Canada CAD67530-75971/year
Job Description
Title:
Programmer Generalist job in Canada.
Description:
JOB TITLE: Programmer, Generalist DEPARTMENT: Community Services POSTING NUMBER: 106443NUMBER OF POSITIONS: 1JOB STATUS & DURATION: Full Time Permanent HOURS OF WORK: 40 hour workweek / shift work / variable hours LOCATION: In person- TBDSALARY GRADE: 3HIRING SALARY RANGE: $67,530.00 – $75,971.00 per annum MAXIMUM OF SALARY RANGE: $84,412.00 per annum
JOB TYPE:
Management and Administration
POSTING DATE:
Nov 20, 2024
CLOSING DATE:
Dec 3, 2024
AREA OF RESPONSIBILITY:
Reporting to the Coordinator, this position provides supervision to contract, part-time and volunteer support staff and ensures quality program delivery and excellent customer service to meet current and changing needs of the community. Business Distinctions – Primary Function includes one of the following areas of focus; there may also be a secondary area of focus as well
- Aquatics/Skating
- Active Living – may include dance, racquet, fitness, outdoor education, youth/general, preschool, child care
- Seniors
- Arts
- Golf, Curling, Tennis
- Special Events
- Generalist
- Special Needs
- Environmental
- Outdoor Education
Supervision of support staff
- Recruit, hires, trains and provides ongoing Supervision, Leadership, Coaching and Recognition to part-time and volunteers
- Development of part-time staff and volunteers through seasonal trainings, and ongoing coaching and feedback
- Implement and deliver ongoing communication plan to direct reports
- Adhere to corporate, departmental, and divisional standards
- Manage adherence of governing legislations and regulations; corporate policies, procedures, standards and guidelines; governing body’s standards and guidelines.
- Perform in accordance to facility Manager on Duty roles and responsibilities as required
- Develop and deliver proactive and strategic recruitment and retention plan for part-time staff and volunteers
- Evaluate training needs, and manage execution of staff trainings, orientations and meetings
Administration
- Thorough documentation of coaching, feedback and training of part-time staff and volunteers
- Verification of part-time payroll entry in accordance with staff schedules
- Prepares for and follow-up on incident/accidents reporting and communicate timely bases on severity
- Sessional reporting of program capacities on collection and analysis of data, customer satisfaction, revenue and expenses.
- Compile and review daily, weekly and sessional statistics and checklists
- Timely follow-up on program related refund requests
- Adherence to all mandated deadlines
- Participation in any quality assurance program
- Develop and monitor staff and volunteer schedules seasonally according to program needs
- Proactive planning of upcoming sessions
- Ensure program plans are created, communicated, and available for all program staff
- Documentation of staff and volunteer trainings; ongoing monitoring of staff certifications, maintaining staff files and ensuring staff certifications remain current
- Ensure all staff hiring packages are completed in a timely manner
Customer Service. and Community Development
- Timely and appropriate follow-up with customer concerns, requests, and inquiries
- Liaising with internal and external groups as required related to programs, services and special events
- Planning and delivering community special events in collaboration with facility and/or special events team
- Deliver strategies to increase customer recruitment and retention through continuous improvement of customer experience
- In collaboration with the coordinator, foster and maintain ongoing excellent relationships with community partners.
Program Development
- Ongoing research, acquiring knowledge and expertise related to industry trends pertinent to portfolio
- Liaising with other facilities and lines of business to ensure complimentary and consistent delivery of programs
- Conduct program quality assurance through ongoing program visits and observations, customer engagement and participation experience and
- Adhere to program development and brochure development processes
- Execute action plans to meet targets and potential growth
- Assist Recreation Coordinator with marketing and business plan
- Attend school events, such as open houses, parent nights, and registration days, to support program participation and development
Budget
- Monitor and report on expenses and revenue actuals and forecast according to portfolio
- Purchases and Manage inventory of program supplies and materials
SELECTION CRITERIA:EDUCATION:
- Degree or diploma preferably in related field (i.e. Recreation & Leisure, Kinesiology, Physical Education)
EXPERIENCE:
- 2 years of related programming and planning experience
- 1 year of supervisory experience
OTHER SKILLS AND ASSETS:
- Working knowledge of related legislation, in applicable area of discipline
- Proficiency in MS Office
- Customer service skills and experience
- Written and oral communication skills
Mandatory Certifications, Designations or Licences
- Current Standard First Aid/CPR-C
- Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle
Aquatics: Must possess and maintain current certifications as follows:
- National Lifeguard – Pool
- Standard First Aid & CPR C
- Lifesaving Instructors
- Lifesaving Swim Instructors
- Aquatic Supervisory Training or Aquatic Management Training
- Airway Management (or ability to obtain)
The following certifications are considered an asset:
- HIGH FIVE Principles of Healthy Child Development & QUEST 2
- Bronze Cross Examiner
- First Aid Instructor/Examiner
- National Lifeguard Instructor/Examiner
- Lifesaving Coach Level 1
- Lifesaving Society Instructor Trainer
- Pool Operators
- Aquatic Safety Inspectors
- Aquatic Fitness Certification (e.g. CALA, Water Art or equivalent)
Fitness:
- Current FIS or PTS certification with Can Fit Pro and/or CSEP and/or equivalent certification with recognized affiliation
Golf:
- Professional Golf Management diploma and full Class “A” Certification
- PGA of Canada Class A member
Gymnastics:
- NCCP Coaching Certificate
- Gymnastics level 2
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