Counter Clerk Jobs in the UK

February 20, 2023

Job Description

WHSmith is a British retail company that was established in 1792 by Henry Walton Smith and his wife Anna Smith. It is one of the oldest retail chains in the UK and is a well-known brand that operates a chain of stores across the UK, as well as internationally. WHSmith operates in several different retail sectors, including travel, high street, and digital. The company has over 1,400 stores across the UK, including travel stores at airports, train stations, hospitals, and service stations. WHSmith also has an extensive online presence, offering a wide range of products, including books, magazines, stationery, and gifts. The firm is looking to hire candidates for the post of Counter Clerk. Further details related to the post are given below.


Counter Clerk


The company did not mention any amount of salary.

Role of a Counter Clerk

We are currently looking for enthusiastic individuals, with strong communication skills and a passion for delivering exceptional customer service to join our new Post Office opening within our WHSmith High Street store.

  1. Customer Service: Counter clerks are responsible for greeting customers, answering inquiries, and providing excellent customer service. They may also be responsible for handling customer complaints and resolving issues.
  2. Cash Handling: Counter clerks may be responsible for handling cash, credit card transactions, and making changes. They are responsible for maintaining accurate records of transactions and ensuring that the cash drawer is balanced at the end of the shift.
  3. Sales: Counter clerks may be responsible for selling products or services to customers. They are expected to have a good knowledge of the products they are selling, be able to answer customer questions, and provide recommendations.
  4. Product Knowledge: Counter clerks are expected to have a good knowledge of the products or services they are selling. This includes understanding product features, pricing, and any special promotions.
  5. Inventory Management: Counter clerks may be responsible for managing inventory levels, including restocking shelves and ordering products when necessary. They may also be responsible for conducting inventory counts and reconciling inventory records.
  6. Administrative Tasks: Counter clerks may be responsible for performing various administrative tasks, including maintaining records, preparing reports, and completing paperwork.
  7. Cleaning and Maintenance: Counter clerks are expected to maintain a clean and organized workspace. This may include sweeping, mopping, dusting, and cleaning display cases.

Last Date for Applying

The final date for applying for this position is March 21, 2023

How to Apply

  • Interested contenders can apply by clicking on apply button.
  • For more updates please see our website at
  • Applicants should apply with full documents according to the job requirement to avoid ambiguity. Carefully fill out the application form so that, the company can effortlessly access you and your application is not left out.
  • The company will contact the selected candidates.
  • This job contains no placement fee.

Job Location

Carlisle, United Kindom