Case Investigation Specialist

April 4, 2023

Job Description

Role Responsibilities
To investigate risk events / cases

  • Referred by Law Enforcement Agencies (e.g., Police Orders).
  • Escalated by Financial Crime Surveillance Operations (ACT & AA, as appropriate) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening).
  • Internal escalations submitted or referred by Business &/or other Conduct, Financial Crime and Compliance (CFCC) stakeholders (Country, Region or Group) on concerns of financial crime.
  • Intelligence or information received via law enforcements’ production orders, AML/CFT Industry Partnership (ACIP) advisories or Monetary Authority of Singapore.
  • Any other matter as directed by Director Case Investigations and/or Head of Financial Crime Compliance (SG).
  • Identifying suspicious transactions / activities and filing Suspicious Transactions Reports, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.

To support Director Case Investigations to lead and manage the Singapore Financial Crime Compliance (FCC)’s Case Investigation Team, as required, including but not limited to

  • Ensuring timely reporting and escalation of significant risk issues to management.
  • Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose.

Other relevant responsibilities are

  • Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
  • Assess risks arising from products / segments / geographies / customers / transactions.
  • Analyse significant financial crime risk events (e.g., SAR’s, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions.
  • Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

  • Embed Here for good and Group’s brand and values in Singapore FCC; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

  • Compliance professional with 3+ years of experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation.
  • Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars.
  • Regulatory engagement with local regulators.
  • Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.
  • Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity.
  • Ability to manage and give leadership to functional stakeholders.
  • Sound judgement on business practices, regulatory relationship management and reputational risk.
  • Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders.
  • Be able to operate independently and demonstrate robustness in ethics and resilience.

Role Specific Technical Competencies

  • Spot Opportunities
  • Solve Problems
  • Take the Lead
  • Build Resilience
  • Collaborate
  • Communicate
  • Deliver Sustainably
  • Compliance Policies and Standards
  • Compliance Advisory
  • Compliance Review and FCC Assurance
  • Surveillance (including Screening and Monitoring)
  • Investigations
  • Compliance Risk Assessment
  • Regulatory Liaison
  • Manage Change
  • Manage Projects
  • Manage Conduct
  • Manage People

About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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