Service Manager job in USA USD110000-120000/year
Job Description
Title
Service Manager job in USA USD110000-120000/year
Division: Trotter & Morton Facility Services, Seattle WAPart of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings.At Trotter & Morton, we know we’re only as good as our employees. We are looking to hire a hard-working and committed individual who will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project.We are currently looking for a full time Service Manager to join our team in Seattle.
What’s in it for you
- Base Salary Range: $110,000.00 – $120,000.00 based on experience, with additional bonus incentives
- Generous monthly car allowance
- Sales Commissions measured and paid quarterly
- Company cellphone and laptop
- Medical Insurance
- 2 weeks accrued vacation
- 2 accrued personal days
- Sick time accruals (based on state law rates)
- Training and development
Roles and Responsibilities
- Ensure the Dispatcher, Accounting, Service Coordinator and Technicians are aware of the agreement verbiage and receive adequate training to satisfy the agreement’s terms and conditions.
- Recruit and hire HVAC Service Technicians and Admin support staff
- Train Service Technicians develop their skill sets that will meet and exceed customer expectations.
- Track Service Technician’s certifications and special licensing
- Develop and monitor service department budget and pricing to Maintain planned gross profit goals
- Provide annual review and feedback to the Service Technicians for performance, achievement and improvement using individual score cards
- Service Manager job
Required Skills and Abilities
- Proficient computer skills with the Microsoft Office Suite
- The position requires a results-oriented individual with a focus on delivering exceptional customer service
- Excellent interpersonal communication with team members and clients is essential
- Entrepreneurial mindset with the ability to recognize and pursue revenue opportunities through service-to-project upselling.
Required Experience and Education
- 5 years’ experience troubleshooting and repairing HVAC equipment
- Master Mechanical License is considered an asset.
- Previous experience managing others
Additional Requirements
- Travel will be required
Required SkillsRequired Experience
We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations.
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